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Repairing Trust

A foundation needed to repair trust between staff and leaders before moving forward to chart a new strategy for growth.

What we did

Assessed

Conducted interviews and listening sessions to understand experience of each party and what type of solutions were required.

Align Strategy

Developed a strategy with leaders including skill-building, facilitated sessions, and staff engagement activities.

Coach and Prepare

Provided skill building and coaching for leaders and managers on equity-centered ways to resolve conflict.

Facilitate

Facilitated dialogues between leaders and staff for all parties to feel heard and develop shared commitments.

Results

Repair of trust: staff said this was the first time many of them felt hopeful about moving forward in a long time.
Leaders gained clarity and skills on how to address difficult conversations with staff in an equitable manner.
The organization was able make peace with the past and chart a vision forward.

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